If you have a Zip Hydrotap, either at home or at the office, then you will need to change the filters. In most cases you will have two filters installed, one internal ‘taste and odour’ filter and one external ‘limescale’ filter. These filters require changing at least once a year if you are a domestic customer. For commercial taps the filters will need changing more frequently. The tap itself has got a light that will start flashing White to indicate that the filter needs changing.
However, making sure you pick the right replacement filter is something that troubles many of our customers. Zip have changed the filters 3-4 times over the last few years, with only one filter compatible with your unit. They have different filters for domestic and commercial units (that look very similar). Below we will go through the different filters to help you pick the right one.
Here’s a quick video explaining how to change the internal filter:
Knowing the age of your system will help determine the filter








